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Call Center Resume Objectives Resume Example

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By Carla J. Caudillo - April 03 2018 14:53:45

Skills. The skills in your resume are important when your resume is being submitted through an ATS. ATS stands for “applicant tracking systems”, which are software systems used by 90% of Fortune 500 companies to sort and search applicants. ATS sort and rank applicants using keywords specific to the job description. Use skills in your resume as a hub for keywords specific to the job for which you’re applying. Your resume should be tailored to each job you apply to so the skills should be integrated organically in your work experience if possible. Jobscan helps you determine which keywords will help your resume make it through ATS by comparing the job posting with your resume.

However, this is a case where you’ll want to use your common sense. If you went to college for marketing and had a marketing internship your senior year, then worked as a server for the next several years, you would want to include your marketing internship.

Only include your GPA if it is higher than 3.5 on a 4 point scale (no need to mention that 2.0 when you moved into the frat house sophomore year) and only if you are a recent graudate. There are a few exceptions to this rule, like if you’re applying for a job in academia or engineering where a GPA is expected. You can also list honors or awards if you’re a recent graduate. If you attended college, but did not finish your degree, list the number of credits obtained. For recent graduates, education and internship are your main selling point. But if you’ve already been in the workforce, tone down your education section, the best rule of thumb is that one line will suffice.

Soft Skills. Soft skills are any skills that are not provable or quantifiable. If Sarah Smith says she is “hardworking”, “problem solving”, has a “strong work ethic”, and “positive attitude”, the recruiter has no way of knowing whether or not that is true. Use hard skills and prove your soft skills by listing your previous accomplishments and promotions on your resume.

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