Only include your GPA if it is higher than 3.5 on a 4 point scale (no need to mention that 2.0 when you moved into the frat house sophomore year) and only if you are a recent graudate. There are a few exceptions to this rule, like if you’re applying for a job in academia or engineering where a GPA is expected. You can also list honors or awards if you’re a recent graduate. If you attended college, but did not finish your degree, list the number of credits obtained. For recent graduates, education and internship are your main selling point. But if you’ve already been in the workforce, tone down your education section, the best rule of thumb is that one line will suffice.
Soft Skills. Soft skills are any skills that are not provable or quantifiable. If Sarah Smith says she is “hardworking”, “problem solving”, has a “strong work ethic”, and “positive attitude”, the recruiter has no way of knowing whether or not that is true. Use hard skills and prove your soft skills by listing your previous accomplishments and promotions on your resume.